This Privacy Policy explains how WashRoom collects, uses, discloses, and safeguards your information when you use our mobile app, website, and related services. By using WashRoom, you consent to the practices described below.
Effective date: 28 September 2025
We respect your privacy and are committed to complying with applicable data protection laws, including Nigeria’s data protection framework and, where applicable, international standards such as the GDPR. This policy describes the types of information we collect, how we use it, who we share it with, how long we keep it, and the rights available to you.
WashRoom (“we”, “us”, or “our”) is a laundry and dry-cleaning platform operated by Asap Software Developers. We provide pickup, cleaning, and delivery coordination via our app and website.
Registered business name: Asap Software Developers
Website: https://washroomapp.com/
Email: [email protected]
Phone: 08105450501
This policy applies to information we collect from users of our website, mobile applications, customer support channels, social pages, and in connection with our pickup and delivery operations. If a separate privacy notice is provided for a specific feature or partner integration, that notice will govern.
Depending on your location, we process personal data under one or more of the following bases: (a) your consent, (b) contract (to provide the services you request), (c) our legitimate interests (e.g., service improvement, fraud prevention), and (d) legal obligations.
We retain personal information only as long as necessary for the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data type (e.g., order records and invoices may be kept for statutory periods).
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data we process. Nevertheless, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to: (i) access the personal data we hold about you, (ii) request correction, (iii) request deletion, (iv) object to or restrict processing, (v) withdraw consent, and (vi) request data portability. We will respond in accordance with legal timelines.
To exercise rights, contact us at [email protected]. If you reside in Nigeria, you may also lodge a complaint with the relevant data protection authority.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.
Where data is transferred or stored outside your country, we implement appropriate safeguards as required by law to protect your information and uphold your rights.
Our app may link to or integrate third-party services (for example: maps, payment gateways, analytics, crash reporting, communication tools). Your use of those services is subject to their own terms and privacy policies. We recommend reviewing them carefully.
We may update this policy from time to time. If we make material changes, we will notify you via the app, email, or other appropriate channel. Your continued use of the services after changes take effect signifies acceptance of the updated policy.